Do you offer a guarantee on the flowers?
We guarantee 95% swoon-worthy blooms aka love at first petal aka vivid fantasies about opening your own flower shop in the south of France.
What about the other 5%? Even florists lose a few blooms during the shipping process. It's normal and unavoidable, like getting an uggo Granny Smith in an o...
Some of my flowers died, how do I get a refund/replacement?
This is not like that time you ordered a gown from Wish and ended up with a belly shirt. We are not here to disappoint, mislead, scam, or hide behind policies that only work in our favor.
Because we sell time-sensitive, perishable fresh flowers, all complaints need to be submitted within the fir...
I am missing flowers from my order, can someone help?
This is like the whistle-blowing scene at the end of Titanic. We hear you! We're coming for you!
There is a protocol to follow for this exact situation:
Before emailing us, go through and unwrap ALL the packing in your box. 80% of the time, delicate flowers hide away in the packaging or get acc...
Disclaimer/Refusal of Service
Official policy: The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so.
Real talk: As the owner of Flower Moxie, I refuse to do business with people...
Terms and Conditions?
We thought you'd never ask! You accept Flower Moxie's Terms and Conditions when you checkout.